Refund and Returns Policy
Effective Date: [01/08/2025]
At SMyards, we are committed to delivering high-quality digital products and services. Please read our Refund & Returns Policy carefully before making a purchase. By placing an order, you agree to the following terms:
1. Digital Products
All products offered on our website, including social media accounts and related digital services, are intangible digital goods. Although the nature of these products, We accept returns at some cases will be shown below.
2. Refund Eligibility
Refunds may only be considered in the following exceptional cases:
○ The account delivered does not match the description or package purchased.
○ The account details provided are invalid or inaccessible upon delivery.
○ A technical error on our part prevented successful delivery of the order.
3. Order Verification
To protect both buyers and sellers, we may require additional verification steps (such as proof of payment or identity) before processing refunds or replacements.
4. Contact for Refund Requests
If you believe you are eligible for a refund, please contact us within 48 hours of delivery at:
📧 support@smyards.com
Please include your order number, payment transaction details, and a clear explanation of the issue.
5. Changes to This Policy
We may update this Refund & Returns Policy from time to time. Any changes will be posted on this page with the updated effective date.
